Terms of Service

These Terms are an agreement between Lancaster Solutions LLC, a West Virginia limited liability company ("Lancaster Solutions," "Asuruas," "we," or "us"), and the person or organization using the service ("Customer" or "you"). By creating an account, accepting an invitation, purchasing a subscription, or using Asuruas, you accept these Terms and the policies incorporated by reference.

If you use Asuruas for an organization, you represent that you have authority to bind that organization. If you do not agree, do not use the service.

You must be legally capable of entering a contract and at least 18 years old. Asuruas is intended for business and professional website operations, not for use by children or for personal household activities involving children.

• Provide accurate account and organization information and keep it current.
• Protect credentials, recovery codes, API tokens, and authorized devices.
• Use role assignments appropriate to each user and promptly remove access that is no longer authorized.
• Notify us promptly at clancaster@lancastersolutionsllc.com of suspected account compromise or unauthorized use.
• You are responsible for actions taken through your account except to the extent caused by our breach of these Terms or applicable law.

You may use Asuruas only for websites, applications, accounts, and systems that you own, manage, or are expressly authorized to assess. You are responsible for documenting authorization, defining scope, observing third-party terms, and complying with robots directives, rate restrictions, maintenance windows, and stop conditions where applicable.

Asuruas does not grant permission to test any third-party system. Our Acceptable Use Policy and Authorized Testing Policy are incorporated into these Terms.

Subject to these Terms and payment of applicable fees, we grant Customer a limited, non-exclusive, non-transferable, revocable right during the subscription term to access and use Asuruas for its internal business operations and authorized client work.

You may not copy, sell, lease, reverse engineer, bypass technical controls, scrape the service itself, or use Asuruas to build a competing product except where applicable law does not permit that restriction.

Customer retains ownership of content, website data, reports, notes, configurations, and other material it submits or lawfully causes Asuruas to process ("Customer Data"). Customer grants us and our subprocessors the limited rights needed to host, copy, transmit, analyze, secure, back up, and otherwise process Customer Data to provide and support the service.

Customer represents that it has all rights, notices, consents, and lawful bases needed for Customer Data and the requested processing. Customer must not intentionally submit highly sensitive personal information, payment-card data, medical records, government identifiers, passwords, private keys, or regulated records unless a signed agreement expressly authorizes that processing.

We may use service telemetry that has been aggregated or de-identified so it cannot reasonably identify Customer or an individual to operate, secure, measure, and improve Asuruas. We do not sell Customer Data to advertisers. Feedback may be used without restriction, provided we do not identify Customer as its source without permission.

Asuruas relies on third-party services such as hosting, email, abuse prevention, and payment processing. Their separate terms may apply to Customer's direct interaction with them. We are not responsible for a third-party service outside our reasonable control, but we remain responsible for our own obligations concerning subprocessors where applicable.

Audits, scores, recommendations, generated text, and automated classifications may contain false positives, false negatives, incomplete context, or outdated information. You are responsible for reviewing output before relying on it or making production changes.

Asuruas is not a substitute for legal, tax, accounting, accessibility-conformance, cybersecurity, medical, or other licensed professional advice. No audit is a guarantee of security, accessibility, search ranking, compliance, availability, or business outcome.

Paid subscriptions are governed by the plan, billing interval, checkout disclosure, Subscription Terms, Refund and Cancellation Policy, and any signed order. Fees are stated in U.S. dollars unless otherwise shown. Customer is responsible for applicable taxes other than taxes on our net income.

We may limit or suspend access when reasonably necessary to protect the service or others, respond to an incident or legal requirement, prevent abuse, address nonpayment, or investigate a material breach. Where practical, we will provide notice and an opportunity to cure before termination.

Either party may terminate as stated in the Subscription Terms or a signed order. Sections intended by their nature to survive—including payment obligations, ownership, confidentiality, disclaimers, liability limits, indemnity, and dispute terms—continue after termination.

Each party may receive nonpublic information that a reasonable person would understand to be confidential. The receiving party will use it only to perform the agreement, protect it with reasonable care, and disclose it only to personnel and providers who need it and are bound by appropriate duties. This does not cover information independently developed, lawfully received without restriction, or publicly available without breach.

We maintain reasonable administrative, technical, and organizational safeguards appropriate to the service and risk. No system is completely secure. Customer is responsible for its endpoints, credentials, website authorization, and decisions based on audit output.

Security incidents involving Customer Data are handled under the Privacy Policy, Data Processing Addendum where applicable, and mandatory law.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, ASURUAS IS PROVIDED "AS IS" AND "AS AVAILABLE." WE DISCLAIM IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT, AND ANY WARRANTY ARISING FROM COURSE OF DEALING OR USAGE OF TRADE. WE DO NOT WARRANT UNINTERRUPTED OR ERROR-FREE OPERATION OR THAT EVERY FINDING WILL BE ACCURATE OR COMPLETE.

Nothing in these Terms excludes a warranty or right that cannot lawfully be excluded.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, NEITHER PARTY WILL BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, PUNITIVE, OR CONSEQUENTIAL DAMAGES, OR FOR LOST PROFITS, REVENUE, GOODWILL, DATA, OR BUSINESS INTERRUPTION, EVEN IF ADVISED OF THE POSSIBILITY.

EXCEPT FOR PAYMENT OBLIGATIONS, A PARTY'S FRAUD OR WILLFUL MISCONDUCT, CUSTOMER'S UNAUTHORIZED TESTING OR INFRINGEMENT, OR LIABILITY THAT CANNOT BE LIMITED BY LAW, EACH PARTY'S TOTAL LIABILITY ARISING OUT OF THE SERVICE WILL NOT EXCEED THE FEES CUSTOMER PAID OR OWED FOR THE SERVICE DURING THE TWELVE MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM. FOR A FREE ACCOUNT, THE CAP IS ONE HUNDRED U.S. DOLLARS.

Customer will defend and indemnify Lancaster Solutions LLC from third-party claims arising from Customer Data, Customer's lack of authority to assess a system, or Customer's unlawful or materially prohibited use of Asuruas, to the extent the claim was not caused by our breach, negligence, or willful misconduct. We will provide reasonable notice and cooperation and allow Customer to control the defense, subject to our right to participate and approve any settlement that admits fault or imposes obligations on us.

These Terms are governed by the laws of West Virginia, United States, without regard to conflict-of-law rules. Subject to any non-waivable rights, the state and federal courts with jurisdiction over Hampshire County, West Virginia will have exclusive jurisdiction. Before filing a claim, each party will make a good-faith effort for at least 30 days to resolve the dispute through written notice and direct discussion.

We do not require arbitration or a class-action waiver under these public Terms.

We may update these Terms to reflect service, legal, or operational changes. Material changes will be posted with a new effective date and, where reasonably practicable, communicated to account owners before taking effect. Continued use after the effective date constitutes acceptance where permitted by law; we may require affirmative re-acceptance for material changes.

Neither party may assign the agreement without the other's consent, except in connection with a merger, reorganization, sale of substantially all relevant assets, or to an affiliate that assumes the obligations. Neither party is liable for delay caused by events beyond reasonable control. If a provision is unenforceable, the remainder remains effective. These Terms, incorporated policies, checkout terms, and signed orders are the entire agreement concerning the service.

Legal notices and questions may be sent to clancaster@lancastersolutionsllc.com. Effective August 9, 2026.