Step-by-step
- 01
Start with the audience task
Define what the person is trying to understand, compare, find, or complete.
- 02
Collect natural language
Use customer questions, sales calls, support requests, search performance, and research tools.
- 03
Group by meaning
Combine close variants that expect the same page and separate terms that require different intent or format.
- 04
Choose one primary purpose
Give the page a coherent topic and use related language naturally.
- 05
Map competing pages
Avoid creating multiple pages that answer the same task without a distinct reason.
Verification
- The implementation matches the visible page and intended audience task.
- The result works on mobile and with keyboard operation where applicable.
- Links, code, schema, and instructions have been checked in production.
- The expected business or user outcome can be measured.
- An owner and review trigger are recorded.
Before you change the website
- Define the purpose and expected result of page topics and keywords.
- Capture the current state using service checks, synthetic journeys, certificates, domain and DNS state, scheduled maintenance, alert routing, incidents, and recovery evidence.
- Identify the source template, component, plugin, content owner, and release path that controls the output.
- Prepare a test case, approval path, backup or rollback method, and post-release verification plan.
Quality-control checks for page topics and keywords
- Exercise the check and alert path, confirm escalation and customer communication, and retain recovery evidence.
- Check representative page types and edge cases instead of confirming only the example used during implementation.
- Confirm the change did not create publishing status before impact and scope have been confirmed.
- Record the implementation date, owner, release reference, evidence, and next review trigger.
Turn page topics and keywords into an accountable record.
A tested implementation of page topics and keywords with deployment notes, rollback context, and retained verification.